Customer care is one of the most important aspects of business. I could even argue that it is more important than the products and services. A lot of times, I have changed my mind about certain companies following the manner …
Vconnect: from search to marketplace
Vconnect has pivoted away from their core service of listing of Nigerian businesses, it is now a marketplace. Everybody wants a piece of the ecommerce pie, why let Konga and Jumia have all the fun? Yet, I still have a …
The inside story on why Econet Wireless left Nigeria
It is no news that Strive Masiyiwa, the Chairman of Econet Wireless is a Christian that will never bend his principles regardless of the perceived consequences. He recently spoke up about the circumstances behind why his telco, Econet Wireless stopped …
Imitation sucks
Imitation is when we copy something without any regard for our own peculiarity. Imitating people or products or ideas always leads to things that are crappy. No matter how hard you try, you cannot really execute an idea you do …
Doing it later
By default, we seem to be wired to do things later. For a second, close your eyes and imagine that by default, we do things right away, right now and not an undefined future. Imagine all the cool things we …
If not now, when?
How long shall we keep waiting for the future when we will be powerful enough, rich enough, knowledgeable enough, savvy enough, matured enough, connected enough or even spiritual enough to finally begin to earnestly work out the ideas inside our …
Seeing beyond your nose
On March 9, 2011, I woke up with a thought on my mind: “Which feature is missing on mobile phones that I wished was there?” Answer: NOTHING came to mind. I then asked other people and got a wide range …
Academic Entrepreneurship
I do not think Entrepreneurship can be taught as a course in higher institutions of learning. In fact, I think it is a waste of time and resources to go studying Entrepreneurship in an higher institution of learning. Entrepreneurship thrives …
Going Independent
Everyone wants to go independent openly, but when they realise what it means to be really independent some start to back pedal. Going independent requires faith, courage and the willingness to learn from one’s mistakes and keep making things up …
iPhones in the news room
So, a Swiss news TV program Léman Bleu has admitted it is trying to save costs and optimise for these social media times by giving their entire reporting team kits containing a microphone, an iPhone 6, and a selfie stick so …